Learning Agreement
Last updated on 01 June 2023: v18.16.
Where to find information about us and our courses
You can find everything you need to know about us, the College of Media and Publishing (the “College”), and our courses on our website, www.collegeofmediaandpublishing.co.uk before you order.
We also confirm the key information to you in writing after you order, by email and via links in the Online Learning Area (OLA).
OUR COMMITMENTS TO YOU
We are dedicated to providing our learners with exceptional customer service, rapid response times, a flexible approach, and a willingness to do more than we need to.
Accordingly, we commit to:
1. Establishing a learning outcome with you for your course(s).
2. Providing you with suitable materials, sufficient for your course(s).
3. Encouraging you during your studies.
4. Providing you with access to appropriate expertise to support you during your course(s).
5. Dealing with your tutorial queries via our OLA within two working days of receipt.
6. Returning marked work to you within three working days of receipt if you are doing a course in which we mark assignments for you.*
7. Providing constructive and individual feedback on your progress.*
8. Dealing with any difficulties promptly and fairly.
9. Offering advice and support if you are seeking a work placement, looking for work, or going for a job or work interview that is related to your course(s).
SECTION 1: ORDERS
1. When you buy from us, you are agreeing that your order is valid on receipt of our confirmation by email.
2. We charge you when you order.
SECTION 2: DISCOUNT CODES
1. Any discount or promotional code must be applied when you order. It cannot be used retrospectively.
2. You may only use one discount or promotional code per transaction.
3. We reserve the right to offer and remove discount and promotional codes at any time and a code cannot be used if it has expired or been withdrawn.
4. Some discount and promotional codes may be posted in the OLA and such codes are only for use by existing customers.
5. You cannot use discount or promotional codes if you are paying for the course(s)in monthly instalments. See Section 3 below.
SECTION 3: FEES, PRICES, AND INSTALMENTS
1. Fees and prices
1.1. Your fees cover course materials, tutorial support and our administrative costs.
1.2. The total cost of your course(s) is broken down as follows:
60% – course materials (digital content).
35% – tutorial support.
5% – administrative costs.
1.3. Prices stated on our website are inclusive of VAT (Value Added Tax) at the current applicable rate. You won’t have to pay VAT if you live outside Europe.
1.4. Our fees cover all the course materials, the qualification(s) we award on completion of the course, and all the administrative and tutorial support related to the course(s) you have ordered. There are no hidden extras.
1.5. We may charge additional fees in certain circumstances, for example if you wish to transfer to a different course. See Additional Fees
1.6. We pass on increases in VAT. If the rate of VAT changes between your order date and the date we supply the course, we may adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.
2. Instalments.
For some courses we offer the option to pay via a monthly instalment plan, as explained to you during the order process. If you opt to pay by monthly instalments, the following points apply:
2.1. The first instalment must be paid before you (or the person taking the course) can start the course or access any of the course materials.
2.2. Future instalments will be automatically debited each month from your payment card, on approximately the same day of the month as the first payment. You must ensure that sufficient funds are available so that each instalment is paid on time.
2.3. If an instalment is late or remains unpaid, we may treat the balance of unpaid fees for that course as being due immediately.
2.4. If the proportion of the course that you have completed (or for which you have accessed the course materials) is greater than the proportion of the course fees paid, we will (as a minimum) assess what you owe us accordingly and invoice you for that amount.
2.5. If you wish to cancel an instalment plan, please contact our admin team: [email protected]
2.6. Please make sure that you contact us via the OLA at least five working days before the next instalment is due as we cannot guarantee to cancel an instalment plan or any associated debits from your payment card without this notice.
2.7. If you cancel an instalment plan, you will still be responsible for paying the balance of any course fees that are outstanding.
2.8. If an instalment remains unpaid, we will suspend your OLA portal in and will only restore access when all the fees we require have been repaid.
2.9. We charge interest on late payments. If we are unable to collect any payment you owe us, we will charge interest on the overdue amount at the rate of 3% a year above the Bank of England’s base rate.
This interest accrues daily from the due date until the date of actual payment of the overdue amount, whether before or after judgment.
You pay us the interest together with any overdue amount.
2.10. If an instalment remains unpaid, we will suspend your OLA portal in and will only restore access when all the fees we require have been repaid.
2.11. If you pay your fee using a PayPal instalment plan, you are bound by the terms of conditions of that plan.
SECTION 4: DELAYS
1. We are not responsible for delays outside our control.
2. If our supply of your course is delayed by an event outside our control (such as the acts or omissions of internet service providers, Moodle, webhosts; an epidemic or pandemic; war or terrorist attack; cyber-attack or cyber warfare), we will contact you as soon as possible to let you know and we will do what we can to reduce the delay.
If we do this, we won’t compensate you for the delay.
3. However, if the delay is likely to be substantial, you can contact our admin team: [email protected] to request an end to the contract and/or request a refund for any course(s)that you have paid for in advance but not received.
4. We will act fairly in considering such requests and if we agree that the delay is likely to be substantial, we will end the contract and/or issue a refund, minus any reasonable costs that we have already incurred.
SECTION 5: COURSE DESCRIPTIONS
1. Courses can vary slightly from their description.
2. Our courses and materials are updated, if necessary, at least every 12 months. All updates will improve the materials, and the materials will continue to match the product descriptions on the course pages.
3. Updates won’t reduce the quality of the content that was described on purchase. On the contrary, they will enhance the quality of the content.
4. However, some aspects of our materials, such as hyperlinks, online references, and content relating to digital media and technology, may become out of date due to the ever-changing and fast-moving nature of the online and digital environment.
5. We undertake to update materials more frequently when we consider it necessary, and on receipt of reasonable email requests from our learners.
SECTION 6: COURSE SUITABILITY
1. You’re responsible for making sure that the course is suitable for your needs and your academic/educational level.
2. Please read the relevant course information pages on our website prior to ordering a course, to make sure that the course is appropriate for you, and that you have the academic ability and the relevant information technology (IT) and language skills required to study and complete it.
3. Please contact our sales team: [email protected] if you wish to discuss your options and your suitability prior to enrolment.
4. All our courses are delivered in English. If English isn’t your first language (or the first language of the person taking the course), it’s your responsibility to ensure that your written English (or that of the person taking the course) is good enough to study our course materials, complete the assignments satisfactorily, and communicate in writing with our tutors and our administration department.
5. We don’t provide language support.
6. All our courses are run online. As such, it’s important for you to ensure that you have appropriate IT equipment and software before you order a course. You can see the equipment and software you will need here. We don’t provide IT support.
7. We cannot accept responsibility if your IT equipment and software does not meet these requirements and you are therefore unable to access the course materials or OLA.
8. Learners must be aged 16 or over to take a course with us independently. All learners under the age of 16 must decclare their age to us prior to enrolment by sending a signed letter of consent from a parent, guardian or teacher to [email protected]
9. By ordering a course, you will be treated as having confirmed to us that you have studied the course details on our website; and that you are satisfied that the course is appropriate for your level of academic achievement, your level of written English, and your level of IT knowledge.
10. We are not responsible if you decide that a course is too difficult for you or isn’t appropriate, for whatever reason. We won’t provide a refund in such circumstances. However, you have rights under our money-back guarantee. See our Refunds policy.
11. If you have problems accessing any course materials, please contact our admin team: [email protected] to let us know.
We cannot provide IT support for these issues but we will advise you if we can.
SECTION 7: LEARNER REQUIREMENTS
You (or the person taking the course) must comply at all times with our Learner Requirements.
1. Enrolling.
When you order a course from us, you will receive an Enrolment Pack by email. Please make sure that you read this carefully so that you are fully aware of how your course will work.
Please refer only to the Enrolment Pack for information about your course and our procedures ( etc.), to ensure that you have access to the most relevant and up to date information.
2. Updating your details.
You must make sure that your registered information (including your contact details) is kept up to date. Your registered information will be set out in the email confirming receipt of your order.
You can amend any of your registered information through the “Edit Profile” option on your online portal.
3. Accessing and using our OLA.
Our OLA is the platform through which you have access to the course material and other resources, and where you can keep abreast of any announcements that we make. The OLA also provides you with a personal portal for contacting tutors and submitting assignments.
3.1 You use the OLA at your own risk and we are not responsible for any unauthorised transactions or communications made when you use your username or password.
3.2 You are responsible for keeping your login details confidential and you should not share them with anyone else.
3.3. Your use of the OLA is governed by this Learning Agreement and also by our Website Terms and Conditions and our Acceptable Use policy. You should read these documents carefully and make sure that you always adhere to them.
3.4 You must not allow any other person to access the OLA using your details or to access any of the course content unless we have specifically agreed to this in writing in advance.
3.5 You must also take reasonable precautions against computer viruses when accessing the OLA and otherwise communicating with us online.
4. Accessing and using our Lessons and course materials.
4.1. All course materials are owned by us and we hold the copyright for them. We take any breaches of copyright very seriously and we always take legal action to protect our rights.
4.2. When you order a course, you may save one copy of each Lesson and the other course materials on to your computer (or other device); and you may also print one copy of each document.
4.3. You may only use the course materials for the purpose of completing the course.
4.4. Apart from this, no part of our Lessons or other course materials may be used, copied, reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording or other electronic or mechanical methods, without our prior written permission.
To request permission, please send us an email to [email protected] titled “Attention: Permissions”.
4.5. On completion of the course, you may keep one saved and one printed copy of the course materials, provided that you don’t share these with anyone else and that you keep them for your personal use only.
5. Conduct.
5.1. As a learner at our College you will be treated with courtesy and respect at all times; and we expect and require the same treatment from all our learners.
5.2. We have a zero-tolerance policy on rude, unpleasant, aggressive, or unreasonable behaviour and you must treat our tutors, staff and other
learners with courtesy and respect at all times.
5.3. You must conduct yourself in an ethical, legal and professional manner when using the name of our College (or any of our tutors) in job applications, work experience applications, or references.
5.4. You must be truthful and act in good faith in all your dealings with us.
5.5. Any information you give to us must be accurate and complete.
5.6. You should not make critical comments or allegations about our College or any tutors, staff, or other learners on any social
media channel, website, or blog.
5.7. If you have any concerns about your course, your tutor, another learner or anything else, please contact us and remember that you have several options for resolving disputes with us. See our Complaints procedure.
5.8. Please be aware that if you criticise us publicly, we may make a proportionate response publicly; and we will take legal action if you make untrue or defamatory comments about our College, our staff, or our tutors.
6. Studying.
6.1. We expect you to proceed with your course(s) in the manner set out in the Enrolment Pack.
6.2. We may not be able to support you fully, or at all, if you decide to proceed with the course(s)in a different way.
6.3. You will need to undertake sufficient private study to progress in your course(s). This will usually involve doing your own research or other work to supplement our Lessons and teaching materials.
6.4. You must only submit assignments that are your own original work, clearly presented, and a true reflection of your knowledge and abilities.
6.5. We have a zero-tolerance policy on cheating and plagiarism (i.e. submitting or taking credit for work that isn’t your own original work, including the improper use of Artificial Intelligence services), and we will remove you from the course, without refund of your fees, if we find that you have made such breaches.
6.6. You should submit work in the format and by the method explained in the Enrolment Pack.
6.7. If you wish to take a break from your course(s), please contact our admin team: [email protected]
6.8. We don’t chase learners who take a break from their studies without notifying us.
6.9. If you take a break from your studies lasting more than three months, we may require you to restart the course(s) again from the beginning. This is to ensure that you study materials and complete assignments that are up to date, so that the quality and integrity of our courses is maintained.
6.10. If you decide not to complete your course(s), please contact our admin team: [email protected]. We do not issue refunds in these circumstances.
6.11. We don’t chase learners who discontinue their course(s) without notifying us. Your enrolment may lapse if you remain out of contact with us for more than 12 months.
6.12. In most cases, learners who have discontinued a course, or whose enrolment has lapsed, may rejoin the course(s), but they will have to pay a rejoining fee. See Additional fees.
7. Contacting tutors.
7.1. You should only contact your tutor through your portal in the OLA.
7.2. Tutors will only respond to messages sent via the OLA and won’t engage in social media contact, phone calls or email correspondence.
7.3. If you are stuck or need support, please message your tutor through your OLA portal to ask for help, being conscious not to make unnecessary demands on their time.
7.4. The tutorial support we provide is exclusively for our Lessons, course materials and directly related queries such as careers and work advice. Our tutors may try to help with other queries but this is entirely at their discretion.
8. Completing a course.
8.1. When you have completed and passed every course assignment to the required standard (Grade C or above) and you have achieved an overall average Grade C or above, you may request the certification for that course by contacting [email protected]
8.2. However, you must pay all course fees (and any additional fees that may be due) before your diploma or certificate is awarded and issued to you. We won’t issue your diploma or certificate if you still owe us any money and we will withhold this until everything you owe has been paid in full and/or until any complaints against us have been fully resolved.
8.3. When we issue your diploma or certificate, we will send it to you in PDF format by email. We don’t provide hard copies.
8.4. If you have not received a diploma or certificate that you believe should have been issued, please contact [email protected]
9. Transferring to a different course.
9.1. You may transfer to another course at your request and after discussion with us. We will advise you about your options, but any decision to transfer is your responsibility.
9.2. A transfer fee will be charged, which will be in proportion to the amount of the original course you have completed.
9.3. You may only transfer to another course once. Any subsequent requests for transfers will require you to pay the full price for the new course.
10. Complaints.
We hope you will have an enjoyable experience learning with us.
However, if you have a complaint about any aspect of the course(s), or your learning experience, you have several options for resolving disputes with us. See our Complaints policy.
SECTION 8: CONTRACTUAL REQUIREMENTS
1. If you are purchasing a course(s)for an employee or someone else, you are responsible for making sure that the person taking the course is aware of and meets all these LEARNER REQUIREMENTS (see Section 8).
2. The person taking the course must comply at all times with all our LEARNER REQUIREMENTS (see Section 8), above. If they don’t, we have the right to end our contract with you.
3. You can end an ongoing contract. We tell you how and you can do this during the order process and we confirm this information to you in writing after we’ve accepted your order.
4. If you wish to end an ongoing contract, you must inform us in writing.
5. If you choose to end the contract, you must destroy or delete all materials obtained from us, together with any related documentation and all installations or copies of these, in whatever form.
6. We will suspend (and may close) your online learning portal and withdraw your access to the OLA.
7. You have rights if there is something wrong with your course.
8. If you think there is something wrong with your course or any of the associated products or services that are provided with it, please contact our admin team: [email protected]
9. We honour our legal duty to provide you with courses that are as described to you on our website and that meet all the requirements imposed by law.
10. Remember that you have several options for resolving disputes with us. See our Complaints procedure.
11. We may make changes to courses without prior notice, for example:
a. To reflect changes in relevant laws and regulatory requirements.
b. To make adjustments and improvements.
c. To update content, provided that the content still matches the description that we provided before you ordered the course.
12. Changes to tutors.
12.1 When you take a course with us, we will assign you to a personal tutor, who will work with you on a one-to-one basis. You will be told about your tutor once you have ordered but you can find out about our current tutors here.
12.2 You should have the same tutor for the duration of your course, but we cannot guarantee this. If we need to change your tutor (either permanently or temporarily), we will provide an appropriate replacement and we will inform you through the OLA.
13. Changes to these terms.
If we make changes to these terms, we’ll notify you through the OLA. If the changes are significant, you have the right to contact our admin team: [email protected] to end the contract before the change takes effect and to apply for a refund for any courses you’ve paid for in advance but have not received.
14. We can suspend or withdraw the supply of a course.
14.1. We have the right to suspend or withdraw a course (and you have rights if we do) for various reasons including:
a. To deal with technical problems or make minor technical changes.
b. To update the course to reflect changes in relevant laws and regulatory requirements.
c. To make other necessary or beneficial changes to the course (see We can change courses and these terms.
14.2. If we suspend a course for any reason, we will contact you in advance to let you know, unless the problem is urgent or an emergency.
14.3. If we suspend the course (or tell you we are going to suspend the course)for more than 28 days, you can contact our admin team: [email protected] to end the contract and request a refund any sums you’ve paid in advance for the course(s) (or parts of course/s) that you have not received.
14.4. We can withdraw (or stop providing) a course at any time. If we do, we will let you know (usually at least 28 days in advance) and you may request a refund any sums you’ve paid in advance for the course.
15. Terminating your access to a course.
15.1. We can suspend or terminate your access to a course or end our contract with you we can do this for two reasons, as follows:
a. If you don’t make any payment to us when it’s due and you still don’t make payment within 14 days of our reminding you that payment is due.
b. If you don’t comply with the LEARNER REQUIREMENTS (see Section 8) or any other obligations you have under this contract.
15.2. We will notify you in writing if we plan to suspend your access to a course or end our contract with you.
15.3. If we suspend your access to a course(s) because of late payment of fees, we will usually allow you to rejoin the course(s) on payment of an administration fee once your course fees are brought up to date.
15.4. If we terminate your access to a course and/or end our contract with you, we may claim any compensation due to us, including any unpaid instalments for your course(s) and/or any additional fees that you have incurred.
15.5. In such cases you won’t be entitled to a refund in respect of any fees you have already paid.
15.6. We may also have other legal rights, such as the right to bring a claim for defamation, malicious falsehood or breach of privacy, copyright, or data protection laws.
16. The contract ends on completion of your course(s).
16.1. Our contract with you lasts from the date on which we confirm receipt of your order until the date we have sent you a diploma or certificate of completion for the course(s)you have ordered.
16.2. Once you have completed a course, we provide any further services, contact or advice, including our Career Coaching Course, entirely at our discretion. These don’t form part of the course(s) that you paid for.
17. We offer a 14-day full money-back guarantee.
17.1. We offer all our customers a goodwill guarantee for all courses, however they are purchased. See our Refund policy.
17.2. Under our goodwill guarantee, you are entitled to a full refund if you are not satisfied with your course. However, this goodwill guarantee is also subject to the conditions set out below.
18. Your legal right to change your mind.
For most of our courses, if you are a consumer, you have a legal right to change your mind about your purchase and to receive a refund of what you paid for it. This is subject to some conditions, as set in our Refund policy.
19. When you cannot change your mind.
19.1. You cannot change your mind about an order for a course once you have completed the order, other than in 19.2 below; and you cannot change any digital products after you have started to download or stream them. This includes our learning materials in the OLA.
19.2. There is a deadline for changing your mind. If you change your mind about a course, you must let us know no later than 14 days after the day
we confirm we have received your order.
19.3. To let us know you want to change your mind, contact our admin team: [email protected]
19.4. If you are eligible for a refund, we will process the refund within five working days of the date we receive your request. We will usually refund you by the method you used for payment. We don’t charge a fee for the refund; however, we are not responsible for any fees that may be applied by your bank or credit card provider(etc.) and which they deduct from the refund payment.
SECTION 9: OTHER LEGAL RIGHTS
1. Our full money-back guarantee does not affect your legal rights if there is something wrong with your course. For more on these rights see You have rights if there is something wrong with your course.
2. We don’t compensate you for all losses caused by us or arising in connection with our courses.
3. We are responsible for losses you suffer caused by us breaking this contract unless the loss is:
a. Unexpected: it was not obvious that it would happen and nothing you said to us before we accepted your order meant that we should have expected it (so, in the law, the loss was unforeseeable).
b. Caused by a delaying event outside our control: if we have taken the steps set out in the section, we are not responsible for delays outside our control.
c. Avoidable: something you could have avoided by taking reasonable action. For example, damage to your own digital content or device, which was caused by digital content we supplied and which you could have avoided by having the minimum system requirements advised by us.
d. A business loss: our liability for any loss you suffer in connection with your trade, business, craft, or profession is limited, as described in Our liability to business customers below.
e. In connection with any advice given to you: we are not liable to you in respect of any advice that we provide on matters relating to your career, work, employment, freelance activity, or any other form of activity relating to the use or application of any course(s) that you have taken or are taking with us. If you request our advice on such matters, you acknowledge and accept that such advice is given subject to this limitation.
4. Losses we never limit or exclude. Nothing in this contract shall limit or exclude our liability for:
a. Death or personal injury caused by our negligence, or the negligence of our employees, agents, or subcontractors (as applicable).
a. Fraud or fraudulent misrepresentation.
b. Breach of any terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.
d. Any matter in respect of which it would be unlawful for us to exclude or restrict liability.
5. How we use any personal data you give us is set out in our Privacy and Data Protection policy.
SECTION 10: OUR COMPLAINTS POLICY
1. You have several options for resolving disputes with us.
1.1 Our complaints policy. Our admin team: [email protected] will do their best to resolve any problems you have with us or our courses as per our Complaints policy.
1.2 Resolving disputes without going to court. Alternative dispute resolution is an optional process, whereby an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you’re not satisfied with the outcome, you can still go to court.
1.3 You can go to court. These terms are governed by English law. If you are a consumer then, wherever you live, you can bring claims against us in the English courts and if you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in.
If you are a consumer, we can claim against you in the courts of the country you live in.
If you are a business customer, you irrevocably agree to submit all disputes arising out of or in connection with our contract with you to the exclusive jurisdiction of the English courts.
SECTION 11: OUR EQUALITY AND DIVERSITY POLICY AND PARTICULAR NEEDS POLICY
1.1. Our Equality and Diversity policy applies for the duration of the contract.
1.2. A copy of our Equality and Diversity policy is available here.
1.3. A copy of our Particular Needs policy is available here.
SECTION 12: PURCHASING A COURSE FROM A RESELLER
1.1. Additional provisions apply if you purchase a course from a Reseller.
1.2. We may authorise certain third parties (Resellers) to sell courses on our behalf. If you purchase course(s)from an authorised Reseller, your contract is with the Reseller and not with us, although we will still be responsible for delivering the course(s).
1.3. Any queries or complaints about your order and any associated fees should be directed to the Reseller, as they are the party responsible.
1.4. However, if you have any queries or concerns directly about a course (including lessons, course materials, access to the OLA, and contact with you tutor), please contact our admin team: [email protected] and we will do our best to assist you.
1.5. All our learners must comply at all times with the applicable terms of this Learning Agreement (including the LEARNER REQUIREMENTS (see Section 8), whether they purchase a course from us directly or from a Reseller. We can suspend or remove your access to a course if you fail to do so.
SECTION 13: OTHER IMPORTANT TERMS THAT APPLY TO THIS CONTRACT
1. Transfer of contracts.
1.1. We can transfer our contract with you, so that a different organisation is responsible for supplying your course. We’ll tell you in writing if this happens and if you are a consumer, we’ll ensure that the transfer won’t affect your rights under the contract.
1.2 You can only transfer your contract with us to someone else if we agree to this.1.3 You need our agreement to transfer your contract with us and it’s at our discretion as to whether we give it. In most cases we won’t agree to you transferring your contract to someone else; however, there may be exceptions – for example, where your employer entered the contract, but you are leaving your role and wish to complete the course in your own name; or your employer decides to transfer the course to someone else.
2. Scope of the contract.
2.1. Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign off on ending or changing it. Where this contract is between us and an employer, the person completing the course isn’t a party to the contract and has no rights under the contract.
2.2. If a court invalidates some of this contract, the rest of it will still apply.
2.3. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
2.4. Even if we delay in enforcing this contract, we can still enforce it later. We may not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we cannot do it later.
3. Business customers.
3.1. If you are business customer, it’s likely that you are buying a course wholly or mainly for use in connection with your trade, business, craft, or profession, even if you are an individual.
3.2. This Learning Agreement applies to all business customers, in all respects other than the following:
3.3. Business customers have different rights where there is a problem with a course, and we don’t compensate them in the same way for losses caused by us or arising in connection with our courses.
3.4. These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance, or warranty made or given by us or on our behalf, which isn’t set out in these terms and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
3.5. You have no set-off rights. You must pay all amounts due to us under these terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
3.6. You have rights under our full money-back guarantee. See our Refunds policy. Refunds are only made to the business or organisation that paid for the fee.
3.7. Our liability. If you’re a business customer, then, except in respect of the losses described in Losses, we never limit or exclude:
a. We shall not be liable to you for any of the losses set out in the section Our liability to consumers.
b. We shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of sales or business, loss of agreements or contracts, loss of anticipated savings, loss of use or corruption of software, data or information, loss of or damage to goodwill, or any indirect or consequential loss arising under or in connection with any contract between us.
c. Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for courses under such contract.
3.8 These terms may have changed since you last reviewed them. For a list of changes and when they were made, email [email protected]
Learning Agreement
© College of Media and Publishing
