FAQs

  • Accredited and UK government listed

  • Independently endorsed certifications 

  • Flexible study – no deadlines

  • Unlimited tutor support

  • Practical and engaging assignments

  • Help finding work

  • Delivering proven results since 2003

FAQs

  • Accredited and UK government listed

  • Independently endorsed certifications 

  • Flexible study – no deadlines

  • Unlimited tutor support

  • Practical and engaging assignments

  • Help finding work

  • Delivering proven results since 2003

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Frequently asked questions

When you register for one of our online courses, you receive your own account in our Online Learning Area. There, you can access your course materials, contact your tutor and complete your assignments.

Your learning materials are presented as:

  • Microsoft Word documents.
  • Ebooks or pdfs.
  • Links to videos, podcasts and other websites.
  • Short practical exercises to help sharpen your skills.
  • An overall final assignment based on a real-world industry brief.

Online study is flexible. You can enrol when you like and begin when you are ready. Please watch the video above to see more about how our courses are delivered and assessed.

The main thing that sets our courses apart is the unlimited, personal tutor support. Each learner receives in-depth feedback on their assignments, help with their studies, and tailored careers advice when they finish.

Yes. We provide a 14 day money back guarantee, so you can get a full refund if the course isn’t suitable or you change your mind. You should receive your money back within five working days, no questions asked.

Yes. Organisations like Seetec Pluss, ReAct, Shaw Trust and the Department of Work and Pensions have provided financial support for hundreds of our learners in hardship. To apply, contact one of them directly.

If you meet their criteria, they will get in touch with us to start the process.

At the end of your course you will receive the Certificate of Achievement, which is endorsed under the Quality Licence Scheme, and a Learner Unit Summary, which lists the subjects you have studied.

You will also receive the accredited CMP diploma, which is recognised in the UK and overseas.

Yes. Our courses are recognised in the copywriting, proofreading, social media, SEO and publishing sectors. Our learners have gone on to get great jobs, and many organisations use our courses for staff training.

Yes. We have students in more than 100 countries, and are accredited by the European Association for Distance Learning. The EADL promotes excellence in worldwide online study, so international students can enrol with confidence.

Yes. We comply with the very highest external standards. We are:

Each organisation has its own standards, code of practice and complaints procedure, so you can enrol with complete confidence.

We are also registered by the UK government.

We started in 2003 with just one course and one student and are now one of the UK’s most successful online colleges. We have helped thousands of people learn new skills, and also work with organisations all over the world.

Yes. Many of our learners are beginners. We deliver our courses in simple, straightforward stages, and you’ll have a personal course tutor to help you every step of the way.

Yes. Many of our learners use our certifications on their CV to apply for jobs, gain promotions and demonstrate their credibility in the freelance world.

Yes. Each course has a comprehensive lesson on finding freelance work, and tells you how to get started, what to charge, which agencies to join and how to market yourself to attract clients.

We also offer full support after you have finished, and provide expert advice on entering the freelance market.

Yes. Many organisations, including Arsenal FC, BT, Disney, Domino’s Pizza, John Lewis, Vodafone and Waitrose use our accredited courses for staff training.

Our courses are flexible, so you can fit them around your work commitments and apply your new skills to your job. You will also have lifetime access to the course materials, and refer back to them if you need to.

Our courses are flexible, so you can study at your own pace and fit your course around your lifestyle.

On average, most people who study for four hours a week usually complete their course within four months. But you can work as quickly or slowly as you like. There are no deadlines or time constraints.

We are one of the only online colleges that offer unlimited tutor support. So, you can contact your tutor whenever you need help, and will usually get a reply the same working day.

Our tutors also offer careers advice, and will help you find work, write your CV and covering letters, prepare for job interviews, and much more!

Yes, all of our tutors are active industry professionals, and still work in their sectors. You can find out more them here.

Yes. If you fail an assignment, your tutor will show you where you went wrong, and what to do to pass.

Once you enrol on a course, you don’t have to start straight away. Our courses are flexible, so you can begin studying when you are ready.

Yes. You can pay for any of our courses on monthly instalments. Please see our payment options page for more information.

You can enrol on our courses 24 hours a day, 365 days a year! Once you’ve signed up, you’ll receive your login details and Enrolment pack, and can start immediately, if you want to.

You can enrol on a course by visiting the course page, and clicking any of the yellow “Buy this course” buttons. This will bring up an enrolment form for you to complete.

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At a glance

Accredited & endorsed by

We are a UK government registered learning provider

Organisations who use our courses

Full money back guarantee

Learner job successes

Learners in more than 100 countries

Study on the go

google play and app store

Endorsed awards

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Unlimited tutor support

Flexible study

Flexible study to suit you and your schedule