Money back guarantee

You are purchasing an online course, and so you are protected by the Consumer Rights Act 2015.

This means that, if you enrolled on or after 3 September 2019, you may request a full refund of your course fee within 14 days of your enrolment by emailing [email protected]

We will then cancel your enrolment, and withdraw your access to the Online Learning Area. You will no longer qualify for a CMP diploma, ABC/Certa Awards diploma, reference, or any tutorial advice or support.

We will make refunds within five working days of receiving your email, but they may take longer to reach your card or account.

Payment will be made by BACS or PayPal. We are not responsible for any fees that your bank, or PayPal, deducts from the payment.

This money-back guarantee does not affect your other legal rights.

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Full money back guarantee

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