Money back guarantee

You are entitled to a full money back guarantee if you are not satisfied with any of our online courses after you have completed them.

This does not affect your statutory rights.

Here’s how it works:

1. To claim your refund, you must email us within five working days of us sending you your Graduation Pack.
2. We will then cancel your enrolment, and withdraw your access to the Online Learning Area. You will no longer qualify for a Diploma, reference or any post-course advice or support.
3. We will refund the full amount that you paid for the course, within two working days of receiving your email.
4. Payment will be made by BACS or PayPal. We are not responsible for any fees that your bank, or PayPal, deduct from the payment.

See our Student Learning Agreement