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Frequently asked questions

The one thing that really sets our courses apart from our competitors is the unlimited, 1-2-1 support we offer our learners. This includes in-depth feedback on their tutor-marked assignments, help with all aspects of their studies, and tailored careers advice after they finish.

You qualify for an ABC Awards level 3 or level 4 diploma by post. ABC Awards is regulated by Ofqual and has a long-established reputation for awarding high-quality qualifications.

Yes. Our courses are recognised in most sectors of the worlds of copywriting, proofreading, media, SEO and journalism. Our learners have gone on to get great jobs, and many organisations use our courses for staff training.

Yes. We have students in more than 100 countries. And you can trust us, as we are accredited by two international accrediting bodies

Both organisations promote excellence in worldwide online study, so international students can verify our quality before they enrol.

Yes. We comply with the very highest external standards. We are:

Each organisation has its own standards, code of practice and complaints procedure, so you can enrol with complete confidence.

Yes. Many of our learners are complete beginners. We deliver our courses in simple stages, and you’ll have a personal course tutor to help you every step of the way.

Most people take around three months to complete their course, but each learner is different. Our online courses are flexible. There are no deadlines, time limits or expiry dates. So, you can study at a pace that suits you, and fit the course around your lifestyle.

When you register for one of our online courses, you receive your own account in our Online Learning Area, where you can access your course materials, complete your assignments, and contact us with queries.

Your learning material will be presented in different formats, including:

  • Microsoft Word documents
  • ebooks
  • videos
  • audio files

Online study is completely flexible. You can enrol when you like and begin when you are ready.

To study our online courses, you will need:

  • access to a computer, tablet or similar device
  • internet access
  • Microsoft Word, OpenOffice, or iWork Pages*
  • an email account

You may need additional equipment for some courses. Check the section called “What you need to study this course” on each course page.

We sometimes limit student numbers on each course to a monthly quota, to ensure you receive top quality tutorial support.

Please note: we do not provide IT support. All our materials are ready to use, and we cannot give advice if you have problems with your computer, internet browser or software.

*We only use Microsoft Word on our proofreading and editing courses These courses also require Adobe Acrobat Reader.

Yes. You will benefit from unlimited tutor support at every stage of your online course. You can contact your tutor for help whenever you need to.

Your tutor will mark your assignments, offer in-depth, expert feedback, and help you achieve your goals.

All of our tutors are professionals who are still working in their sectors.

Yes. When you’ve finished your course, you can join our elite career coaching scheme, absolutely free!

You can work with our experts to find work and create a winning CV, job application letters, career blogs, websites and social media profiles.

Stay on the scheme as long as you want.

Only if you want to. Our courses are flexible. Once you’ve purchased your course, it’s up to you when you begin.

Whenever you like. There are no set enrolment dates. You can enrol on one of our courses 24 hours a day, 365 days a year.

You can enrol by clicking any yellow “Buy this course” button.

At a glance …

Learners in more than 100 countries

Full money back guarantee

Learner job successes

Recognised qualifications

Accredited by

NUS Extra student discount card

Study on the go

Organisations who use our courses

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Unlimited tutor support

Flexible study